Please see why can't I connect to with my tax expert for contact information you can use to request assistance.
Here are some other TurboTax Help Articles:
To view a message from your tax expert, select the tab with your expert's name (next to Checklist). ...
If you have any trouble accessing your messages, please let your tax expert know during your next ap...
How do I connect with a tax expert in TurboTax Live?
