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mati
New Member

I received an email that said I was supposed to get 50% off by March 26th: I'm trying to submit now my returns and offer is not applied.

 
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4 Replies
CassandraLO
Intuit Alumni

I received an email that said I was supposed to get 50% off by March 26th: I'm trying to submit now my returns and offer is not applied.

If you are not seeing the discount in your shopping cart during checkout, please follow the instructions below:

    1.      Sign out of your account

    2.      Clear the browser cache & cookies (TurboTax FAQ's listed below for instructions)

    3.      Sign in with the link provided within the email

    4.      Begin the checkout process

If these steps don't work, try using a different browser.

https://ttlc.intuit.com/replies/3302272

https://ttlc.intuit.com/replies/3301745

I received an email that said I was supposed to get 50% off by March 26th: I'm trying to submit now my returns and offer is not applied.

My understanding is that TT Live (which OP has) gets a 25% discount (via a different email), while others get 50%. Can you confirm?
mati
New Member

I received an email that said I was supposed to get 50% off by March 26th: I'm trying to submit now my returns and offer is not applied.

Thank you. The only offer I see is that price changes from $169.99 to $154.99, which is not 50%, nor 25%. I'm using TurboTax Live Premier. Thanks!
GabiU
Level 15

I received an email that said I was supposed to get 50% off by March 26th: I'm trying to submit now my returns and offer is not applied.

Be on the lookout for an email from me. 

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