I received about 50% less of my California tax refund than what was calculated in my tax returns. How do I contact the CA Franchise Tax Board and find out why?

[VolvoGirl]

They should send you a letter saying what they changed or kept it for something you owe.  Did you already get your CA refund?  Or is this for 2017 or a prior year?

[ernesto1]

Thanks. I already received my CA and Federal refund.

[kndayres]

How long does it take to get the letter? It has been more than 2 weeks since shorted return (65% short!)  has been auto-deposited to my account

[SweetieJean]

How many dollars is it short?

[Anonymous]

you could go to its website and find the number to call.  but it's better to have their letter explaining the changes first.  this way you'll know if it's something you missed or if Ca is wrong.  

[Sinsanto]

Same here. I tried calling FTB contact given on notice but it does not lead to any answer to specific agent . It’s a automated answering

[ernesto1]

I received it about 1 week after my refund.

[ernesto1]

It was about half my original refund.

[VolvoGirl]

But exactly how much?   $5 out of $10 or like $500 from $1,000?  Could it be for the Turbo Tax fees?

[MARYMACK]

When a California State Refund is less than the total refund on Turbo Tax, this is typically due to the fact that there are unpaid DMV fees, unpaid Child Support or something of that nature.  A good number to call to reach the Franchise Tax Board is [phone number removed].  To often, they do not send a letter of explanation.

I hope that helps and good luck!!

MM

[MARYMACK]

When a California State Refund is less than the total refund on Turbo Tax, this is typically due to the fact that there are unpaid DMV fees, unpaid Child Support or something of that nature.  A good number to call to reach the Franchise Tax Board is [phone number removed].  To often, they do not send a letter of explanation.

I hope that helps and good luck!!

MM

[MARYMACK]

When a California State Refund is less than the total refund on Turbo Tax, this is typically due to the fact that there are unpaid DMV fees, unpaid Child Support or something of that nature.  A good number to call to reach the Franchise Tax Board is [phone number removed].  To often, they do not send a letter of explanation.

I hope that helps and good luck!!

MM

p.s.  nine one six eight four five seven zero five seven

[amar-goswami02]

can you please post what was wrong in your case and what corrective steps were taken? This would help people who are in similar situation.

[Ear88]

DMV took fees (half of state return)

Then sent a letter saying pay now or they will be  sending me to collections same amount of wat they already took.. idk mabe a delay in mail.