I receive an error code 70001 and then an invalid URL but have a valid account when launching TurboTax 2024

[CatinaT1 · Accepted solution]

Error 70001 occurs when you have two instances of TurboTax running.  In order to correct this error, you may need to manually uninstall and reinstall TurboTax.  If doing that does not assist, please follow the steps in this link to troubleshoot the issue.

[pumpkinmouth]

I understood the reply to my initial question, but did not receive a response for my follow-up questions to Catrina1.  They were:

1.  If I uninstall TurboTax on my PC, will I lose all the data which I already entered?

2.  Would I be able to reinstall TurboTax from my Account at TurboTax, since I only have a downloaded version.

3.  Would the fix of uninstall and reinstall affect any of the returns I already filed?

4.  The initial error occurred after I started to launch TurboTax and selected the option to update TurboTax.  Could this have caused the duplicate version of TurboTax?

Fortunately, I did not have to try the suggested fix ... since TurboTax was able to launch after I shut everything down, and rebooted my PC.  I have no idea why this worked, but it did. 

[radwright]

I was able to update Windows OS to the latest version and updated Windows Defender and restart and this fixed the error.