I purchased Turbo Tax and now need to speak to someone asap. They issued a case number to me but their automatic answering system is not letting me speak to a live agent.

[kristinka80]

Need help

[JohnB5677]

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[kristinka80]

Thank you but unfortunately that process did not work for me. I was given a number to call, as well as a case number. The number provided: [phone number removed] was not in service. Of course I was SHOCKED. I called the [phone number removed] and I’m not being connected AGAIN. I must have called that number a million times - that automatic service is not connecting me even though I entered the case number many times. I purchased Turbo Deluxe and urgently need to speak to someone. But HOW? I even left a message on Messenger- nothing

[JotikaT2]

Can you clarify the issue you are having?  

If you post your specific question here, we can try to assist you.  

However, if you need to contact us in regards to a specific case number you were assigned, you will need to contact us using the link below so an agent can investigate the status of your case.  We cannot do this online as this is a public forum.

Contact TurboTax