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pvanv1
New Member

I paid for Tax Premier 2023 download. When I enter my license code, I am not able to download the Mac version , due to being unsupported. What is happening?

 
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5 Replies
DaveF1006
Expert Alumni

I paid for Tax Premier 2023 download. When I enter my license code, I am not able to download the Mac version , due to being unsupported. What is happening?

It depends. Check to see that you did not mistakenly purchase a windows download. 

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pvanv1
New Member

I paid for Tax Premier 2023 download. When I enter my license code, I am not able to download the Mac version , due to being unsupported. What is happening?

TY. I have checked. I ordered a Mac version.  Still unable to choice the Mac download button.

 

I paid for Tax Premier 2023 download. When I enter my license code, I am not able to download the Mac version , due to being unsupported. What is happening?

What Mac OS are you running?  Does it meet the system requirements?

 

Mac System Requirements. For 2023 you need Monterey 12 or later
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

pvanv1
New Member

I paid for Tax Premier 2023 download. When I enter my license code, I am not able to download the Mac version , due to being unsupported. What is happening?

I am running Sonoma 14.3.1 

CatinaT1
Expert Alumni

I paid for Tax Premier 2023 download. When I enter my license code, I am not able to download the Mac version , due to being unsupported. What is happening?

Here is a couple FAQs for you: 

Troubleshooting TurboTax for Mac Desktop installation and updating issues

TurboTax for Mac won't open when installed

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