I need to redo my 2023-SR. I got a note from TurboTax that the irs hasn’t worked my 2023 I have a copy of my 2023 form. Can you help help?

[Nbchism1]

Im trying to file my 2024 taxes. It keeps getting kicked out because the irs hasn’t worked my 2023 taxes. It looks like im going to have to refile 2023. Is this the correct answer to why I can’t file?

[CatinaT1]

We need more information. You would not get a message from TurboTax saying the IRS hasn't processed your return yet. If you didn't file 2023, it would not cause you to not file in 2024.

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service