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Customer support is closed today. Try tomorrow, or try posting a clear and complete question here in the user forum. There might be someone who will reply on Christmas Day, but that is a "maybe."
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Mon- Fri
Since you are using LIVE BASIC see this FAQ
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