I need form 5695 for desktop version to include residential energy credit

[allin]

How do I get this form for my 2024 desktop version? I just bought/downloaded it last night and can’t get the energy section to acknowledge these expenses.

[DoninGA]

To enter Home Energy Credits -

Click on Federal Taxes (Personal using Home and Business)
Click on Deductions and Credit
Click on I'll choose what I work on (if shown)
Under Your Home
On Home Energy Credits, click the start or update button

Or enter home energy improvement in the Search box located in the upper right of the program screen. Click on Jump to home energy improvement

[allin]

I’m following those directions, entered info about a $12K heat pump (high eff) and new exterior door installed in 2024, but I get $0 when I get to the Home Energy Credit Summary page. Not sure what I’m doing wrong.

[AnnetteB6]

To take a closer look at the situation and try to offer an explanation about what is going on with your home energy credit, it would be very helpful to have a diagnostic copy of your tax file.  The diagnostic file will not contain personally identifiable information, only numbers related to your tax forms.  

If you would like to provide us with the diagnostic file, follow the instructions below and post the token number along with which version of TurboTax you are using and what states you are filing in a follow-up thread.  It is helpful to have a screenshot of the token number so that it will not be redacted.

Use these steps if you are using TurboTax Online:

• Sign in to your account and be sure you are in your tax return.
• Select Tax Tools in the menu to the left.
• Select Tools.
• Select Share my file with agent.
• A pop-up message will appear, select OK to send the sanitized diagnostic copy to us.
• Post the token number here. 

If you are using a CD/downloaded version of TurboTax, use these steps:

• Select Online at the top of the screen.
• Select Send Tax File to Agent.
• Click OK.
• Post the token number here.

@allin