Same here...what the heck...I got charged but theres no proof my state taxes were ever filed....How do you find out if Turbo Tax ripped me off or not or if I'm going to be in jeopardy with the state. Get it together Turbo Tax!!

gardor19

Level 2

I e-filed both state and federal returns. Got email from both that they had been rejected. I fixed the error and e-filed again. I have received a confirmation from the federal. But I haven't received a confirmation from the State.

DoriLynn [PII removed]

LindseyLO

Level 12

Your state return may still be in a pending state. More details on why your return may still be pending has been provided for you by clicking here.

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ChrisM06040

Level 2

I got the same issue, went thru the whole ting to file, made payment, right back to screen looking for payment. On hold so far 25 mins.

ChrisM06040

Level 2

This is BS, have account, get case#, with a different number and still getting put on hold, How about TurboTaz get more staff to answer the phones and help customers. Pretty crappy way of doing business

Iron Man

Level 2

I can't get the system to complete the purchase of the fee for state efile!!! On hold for hours and then the rep hung on me...calling again and on hold again for hours

brentbousson

Level 2

I had to completed the $25 State Efile purchase AS A GUEST. Do not try to login to your Intuit account.

JotikaT2

Alumni - Expert

I apologize for your frustration. The call volumes are high so there are delays.

In the meantime, you can try to use the following links to help you check the status of your return. Be aware, sometimes it does take 24-48 hours for the filing process to complete.

Checking E-File status

State E-file pending

Efile submission deadline

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DZ_CO

Level 2

I paid for the E-file for Fed and State, but it's asking for a confirmation number to file the state. When I originally ordered I got a license number and I got an order number, but no state conf#. Seems like this should be easier and now I can't continue.... I won't pay for it ahead of time again, because this is so frustrating. Now I have to wait to talk to someone????

VolvoGirl

Level 15

@DZ_CO Is your question about paying a state efile fee?

Are you using the Online web version or the Desktop CD/Download program? In the Desktop program you get one free state PROGRAM download to prepare unlimited state returns. But then each state is 24.99 to efile or you can print and mail state for free.