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TurboTax Help

Why is my return still pending?

We noticed something in your tax return that could have caused it to be rejected. We are doing an extra review to assess the reason it was flagged, resolve it for you, or identify what you need to do to ensure everything is accurate and your return is accepted. 


What does it mean when my return is pending? 

Pending means that we have your tax return but it has not yet been filed and accepted.  While we are doing this extra review, your return will show as pending. 

You should receive an email from us within 48 hours confirming that your return has been filed, or with instructions for any additional steps that need to be taken.


What is the issue with my return? 

Everyone’s tax scenario is unique and so every tax return is unique. Sometimes there are issues with forms availability and sometimes numbers don’t exactly add up. When this happens a tax return may be “Pending” while an extra review is conducted to ensure 100% accuracy. 


How long will the review take?

We will send you an email within 48 hours with confirmation that your return has been filed, or instructions for any additional steps that need to be taken to ensure an accurate return is accepted, and you receive every dollar you deserve.  


Will this delay me getting my refund? 

The IRS directly deposits refunds on average within 21 days of tax returns being filed. We are working hard to ensure that your return is ready to be accepted. We will email you within 48 hours to confirm filing, or with instructions for any additional steps that need to be taken. 

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