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The requirement to use the TurboTax Free File program is as follows for 2019, which is very similar for the prior tax years.
IRS Free File Program - https://apps.irs.gov/app/freeFile/
To qualify for free 2019 federal and state tax returns with the Free File Program, you'll need to meet at least one of these requirements:
Do you meet those requirements?
How to switch to the Free File website
https://ttlc.intuit.com/community/downgrading/help/how-do-i-switch-to-turbotax-free-file-program/00/...
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