I was on the phone for about an hour they sent me me a new State to download.
It worked while I was on the phone then I exited and went back in I was back to the original problem.
I had to manually go on to the State of California website and do my taxes myself.
It was accepted immediately.
I purchased the download from Costco and never had this issue when I used the CD.
Turbo Tax associates have no idea what to do.
They told me wait till the forms are ready, I said until when April? They didn't have an ETA.
I will be requesting a refund for my efile fee they charged me and then reach out to Costco for a refund on their end as well.
This has been my experience. I wouldn't wait and go directly to the CA FTB website and file on there.
Not getting the state version again. Not worth the headache ot the extra money.
