turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

bking123
New Member

I'm not a robot. Will not stop spinning

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
JeanneLO
Intuit Alumni

I'm not a robot. Will not stop spinning

  1. Log out and clear your browser Internet cache.
  2. Close the browser and reopen it.
  3. Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
  4. Log in and try again.

If that doesn't work, see if a different browser than you were using, with cookies allowed will solve it.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

2 Replies
JeanneLO
Intuit Alumni

I'm not a robot. Will not stop spinning

  1. Log out and clear your browser Internet cache.
  2. Close the browser and reopen it.
  3. Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
  4. Log in and try again.

If that doesn't work, see if a different browser than you were using, with cookies allowed will solve it.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
JeanneLO
Intuit Alumni

I'm not a robot. Will not stop spinning

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901488-how-to-clear-your-cache">https://ttlc.intuit.com/questions...>
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies