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The IRS requires your AGI for identity verification.
Please review the following TurboTax FAQ on locating your previous year's AGI:
https://ttlc.intuit.com/replies/3301618
The Self-Select PIN is a random 5-digit number that you enter as your electronic signature when e-filing your return. You can reuse your Self-Select PIN from last year or create a new one to use. It doesn’t matter which option you choose.
For identification purposes, you need to enter either last year’s Self-Select PIN or adjusted gross income (AGI).
I did my taxes on turbotax they charged me but I can't get the code from the irs or didn't receive it
Are you referring to the Self Select 5 digit pin number? If you don't remember the one you chose last year you can create a new one to use.
Please see the TurboTax FAQ: What is the difference between the five-digit Self-Select PIN I created last year and my Self-Select... for more information.
If you are referring to an IP PIN, you would need to get that from the IRS. Please see this Help Article for more information: How do I get my 6-digit IP PIN?
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