I’m active duty military but it shows me paying a fee for using TurboTax to file my taxes, even though it should be free. How do I fix this? There’s no way to contact.

nathan-aupperle · ‎February 03, 2025

There’s no options to contact TurboTax unless you pay for live help.

xmasbaby0

MILITARY DISCOUNT

https://turbotax.intuit.com/personal-taxes/online/military-edition.jsp

(There are no military discounts on “Live” versions, the CD/download or on add-on features)

In the My Info section of the program indicate that you are active military. You must enter a Military W-2 in the Wages & Income section and after completing the W-2 on the screen labeled Let's check for uncommon situations you will need to check the box Active military duty

When you are at the end of preparing your return you should not be charged,

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

I’m active duty military but it shows me paying a fee for using TurboTax to file my taxes, even though it should be free. How do I fix this? There’s no way to contact.