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I live overseas & TurboTax is not letting me submit my taxes without a States address in my personal Info. When I try to call, the 800 # does not work from Australia.

I have already selected "Foreign or U.S. Possession" as my Resident State, but am still getting an error. TurboTax has already charged my credit card and now will not let me file or contact them direct to fix this issue so I can submit & file.
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1 Reply
RobertG
Expert Alumni

I live overseas & TurboTax is not letting me submit my taxes without a States address in my personal Info. When I try to call, the 800 # does not work from Australia.

You can now file federal (IRS) returns if you or your employer has a non-U.S. address. However, there are some restrictions regarding foreign-address returns:

  • IRS regulations require a U.S. bank account to receive your tax refund, and you'll need a U.S. bank account (or credit/debit card with a U.S. billing address) if paying additional federal taxes owed.
  • Like many stateside merchants, we require a U.S. billing address to pay for TurboTax if using a credit or debit card.
    • If you're deducting fees from your refund with the optional Pay With My Refund service, you'll need a U.S. or APO/FPO/DPO address.
  • Free products like TurboTax Free Edition and TurboTax Easy Extension require a U.S. or APO/FPO/DPO address upon registration.

Some states also let you e-file with non-U.S. addresses. We'll let you know if your state supports this.

 

To enter a foreign address in TurboTax:

  1. Sign in to TurboTax and open or continue your return.
  2. Select My Info from the left menu.
  3. On the Personal info summary page, select Edit next to Taxpayer.
  4. Go to 2. Tell us the state(s) you lived in and select Foreign or U.S Possession from the drop down list (it's all the way at the bottom).
  5. Select the Continue button at the bottom.
  6. Select Edit next to  Mailing Address and choose Foreign country from Type of mailing address drop down list.
  7. Input your address in the appropriate fields, select your country from the drop down list, and select Continue.
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