I have used TT for many years, on many PCs. This year, I am using the same PC as last year. No major changes - did try uninstalling Firefox, but cannot get the program to actually start up. It will go thru the motions, and even bring up the welcome screen, but disappears in seconds, without a trace, or an error message.
Greatly disappointed!
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I know it can be frustrating when there are difficulties installing a program on your computer. Below are some troubleshooting steps that you can go through to get the program installed. I'd recommend going into Selective Startup to install it as it is usually the most successful way to get the program installed, particularly with Windows 10.
https://ttlc.intuit.com/questions/1899518-troubleshoot-installing-and-running-turbotax-on-windows
I know it can be frustrating when there are difficulties installing a program on your computer. Below are some troubleshooting steps that you can go through to get the program installed. I'd recommend going into Selective Startup to install it as it is usually the most successful way to get the program installed, particularly with Windows 10.
https://ttlc.intuit.com/questions/1899518-troubleshoot-installing-and-running-turbotax-on-windows
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