I followed the recommended steps, and was able to install TT16.
However, you did not read my initial complaint - which still remains today.
So, please read this:
I CANNOT START TT - it seems to be starting - I get the blue window, with the messages at the bottom - "please be patient, it's taking a little longer..." - and then it just goes away. I have seen the opening window once, but it vanishes before I can even click "getting started".
I have used TT for 15-20 years, with satisfactory results, but have never experienced this nonsense before.
I am really angry about this, and want a resolution, before I request a refund. I need this program to do my taxes, and am feeling very frustrated.
PLEASE TAKE THE TIME TO READ THIS, AND PROVIDE SOME MEANINGFUL HELP!
