I keep trying to download my 2019 return through the app and it just keeps coming up with an error message each time. Any ideas?

[GiseleD]

We cannot see your return or account here, as this is a public forum. Please paste in the error message you are receiving so that we may better assist. 

[VolvoGirl]

Do you get the error message when you try to download it or when you try to open it after it downloads?

What file are you trying download?  Is it a .tax or .pdf or .txt file?  If it downloads as a .txt file, try changing the .txt to .pdf or use a different browser to download it.  It doesn't like Microsoft Edge so use something else like Chrome or Firefox.

How to get a copy after filing

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-thi...