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podzi1
New Member

I keep trying to add expenses but when I hit continue it redirects me to the beginning page, whats going on?

I'm having trouble using the software.
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1 Reply
MichelleLO
Intuit Alumni

I keep trying to add expenses but when I hit continue it redirects me to the beginning page, whats going on?

Please log completely out of TurboTax, then try clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. 
Please see the following TurboTax FAQ's to assist with this:
    • How to clear your cache 
    • How do I delete cookies?
If you continue to have issues please see the link below to contact one of our TurboTax representatives: What is the TurboTax phone number?

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