I keep trying to add expenses but when I hit continue it redirects me to the beginning page, whats going on?

podzi1 · ‎February 5, 2021

I'm having trouble using the software.

MichelleLO · ‎February 8, 2021

Please log completely out of TurboTax, then try clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly.
Please see the following TurboTax FAQ's to assist with this:
• How to clear your cache
• How do I delete cookies?
If you continue to have issues please see the link below to contact one of our TurboTax representatives: What is the TurboTax phone number?

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I keep trying to add expenses but when I hit continue it redirects me to the beginning page, whats going on?