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mbendix8
New Member

I keep getting looped back through the section of "Just three more steps and we'll file your returns". The program is not letting me complete filing.

 
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1 Reply
LindaS5247
Employee Tax Expert

I keep getting looped back through the section of "Just three more steps and we'll file your returns". The program is not letting me complete filing.

Please continue to check back as many sections of TurboTax are being updated.

 

TurboTax Online updates for new tax laws and other features, but they are done automatically in your web browser. You do not have to manually update like in TurboTax desktop software.  

 

If you are using TurboTax Desktop, you can manually check for updates for  your TurboTax program by clicking on "Online" in the black bar near the top of your screen and selecting "Check for Updates."

 

Make sure your program is updated and try some of the steps below. 

 

TurboTax Online updates for new tax laws and other features, but they are done automatically in your web browser. You do not have to manually update like in TurboTax desktop software.

  

  • Go out of your program, close your browser and go back in.
  • Clear your cache and cookies.
  • Try a different Web Browser.

For further instructions on how to clear cache and delete cookies, please see the links below:

 

Click here for How to clear your cache.
 

Click here for How do I delete cookies?


Please return to Community if you have any additional information or questions and we would be happy to help.


 

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