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megan-sullivan
New Member

I just ordered and downloaded TurboTax Premier for Mac and upon install, the program won't open. I keep getting an error that it "quit unexpectedly." Any tips?

 
6 Replies
Carl
Level 15

I just ordered and downloaded TurboTax Premier for Mac and upon install, the program won't open. I keep getting an error that it "quit unexpectedly." Any tips?

@megan-sullivan what version OS are you on?  @macuser_22 will need to know.

BlackMurray817
Returning Member

I just ordered and downloaded TurboTax Premier for Mac and upon install, the program won't open. I keep getting an error that it "quit unexpectedly." Any tips?

BigSur 11.1

 

KatrinaLO
Intuit Alumni

I just ordered and downloaded TurboTax Premier for Mac and upon install, the program won't open. I keep getting an error that it "quit unexpectedly." Any tips?

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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spen586
Returning Member

I just ordered and downloaded TurboTax Premier for Mac and upon install, the program won't open. I keep getting an error that it "quit unexpectedly." Any tips?

I have the same issue in that I keep getting "TurboTax quit unexpectedly "  I am running Mac OS Catalina 10.15.7

ChondelLO
Intuit Alumni

I just ordered and downloaded TurboTax Premier for Mac and upon install, the program won't open. I keep getting an error that it "quit unexpectedly." Any tips?

Please see the TurboTax Help article below for assistance with troubleshooting TurboTax for Mac download issues.

 

Troubleshoot TurboTax for Mac download issues

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BlackMurray817
Returning Member

I just ordered and downloaded TurboTax Premier for Mac and upon install, the program won't open. I keep getting an error that it "quit unexpectedly." Any tips?

A telephone call to Turbo Tax solved the problem

 

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