I installed Mint and entered all of my accounts there, but TurboTax isn't asking me for tax info from them. Any way to make that happen?

[alfadog67]

I have one username for intuit, and I can see both Mint and Turbotax under my "products" list.

[SForrestLO]

Please see this Turbo Tax help article for more information.
How do I contact support?

[alfadog67]

Hello, I've jumped through the help hoops, and was even promised a human at one point, but was disappointed.

Here's a partial transcript of what led me here:

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Turbotax isn't using Mint accounts
TurboTax Assistant
Happy to help!

You know, I think one of my human colleagues is better suited to assist you with this...

See below to proceed ↓

Hello, I installed Mint in hopes that my accounts would be referenced by Turbotax, but I'm not seeing that they were imported.
TurboTax Assistant

Alright, I searched the TurboTax Community for related answers & found the following:

Need more help
TurboTax Assistant

Sorry, I didn't find any results... Let's try something else instead!
Here are a few options:
• For instant help, ask me again now by rephrasing your question
• For free answers, visit our online community
• Or, opt to talk to a person (wait times vary)

[HeatherPLO]

It looks like you didn't chat with a live agent.  To reach out to someone directly via phone, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

@alfadog67 

[alfadog67]

You're right, that was exactly my point.

I called the number you posted, thank you! 😄

After several minutes of waiting, I was told that TurboTax doesn't handle Mint issues, and was given a number to call.

I called it and Mint Mobile answered 🙄🤷‍♂️

So, back to square 1 again.

[MichelleLO]

You can reach Mint Chat by clicking here. 

Chat is available from 5:00 AM to 5:00 PM PT seven days a week.