The state efile fee is only 19.99 per state. Each state including the first one is 19.99 to efile or you can print and mail the state for free. And if you want to have the state efile fee deducted from your federal refund there is an EXTRA 39.99 Refund Processing charge for that.
Here are some screen shots
You can get 5 free state filings ONLY if you print out your state return and mail it off. If ANY user wants to e-file a state return, it is $24.99 (regardless of if you're the first user).
The claims on the packaging are definitely confusing, even misleading. For the longest time, I and others thought you got one free state filing. Really it is one free state DOWNLOAD. Meaning if you download software for California state, your remaining 4 users also can download California state software for free. If you have to file in another state, then it's $44.99 for each additional state software download. Your one free state software download can be done on different devices, including tablets. Hope that helps! I made sure with a TurboTax customer service representative.