I have my 2019 1040 and the adjusted gross income is 224019. The IRS rejected it. I am a retired attorney at law and I know how to find the adjusted gross income.

[Dieneer]

I need to talk to an IRS representative because I need to explain to them that the adjusted income I used is correct.

[xmasbaby0]

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

[Mike9241]

here's the IRS phone number with instructions but if you have the correct AGI it won't do any good.  the problem is with the IRS database for your 2019 AGI. This is not uncommon and you will not be able to correct the problem. The tax return will have to be printed and mailed to the IRS.

800-829-1040
First choose your language.
Then 2
Then 1
Then 3
Then 2
When asked for SSN do nothing it will ask twice
Then 2
Then 4
You should then be transferred to an agent, but there is likely to be a long wait.

[Dieneer]

Thanks, they accepted it.