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kcleigh1
New Member

I have entered my bank account into numerous times and TurboTax won’t let me advance past that point to esign my return. Is it a glitch in my app or can I not file yet? I made my selection for di

 
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3 Replies
MichelleLO
Intuit Alumni

I have entered my bank account into numerous times and TurboTax won’t let me advance past that point to esign my return. Is it a glitch in my app or can I not file yet? I made my selection for di

You may need to clear your browser's cache and delete the cookies stored on your computer, as sometimes this can keep TurboTax from functioning properly. Please see the following TurboTax FAQ's to assist with this:

Clear Cache: https:// ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

Delete cookies: https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

 

If this doesn't resolve your issue, please reach out to Customer Support via the Contact Us link below:

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I have entered my bank account into numerous times and TurboTax won’t let me advance past that point to esign my return. Is it a glitch in my app or can I not file yet? I made my selection for di

That usually means the return is not yet ready to be filed ... click on the REVIEW tab to see what you are waiting on. 

Anonymous
Not applicable

I have entered my bank account into numerous times and TurboTax won’t let me advance past that point to esign my return. Is it a glitch in my app or can I not file yet? I made my selection for di

This actually fix the problem. Thank you!

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