I have entered my aig 3 times and it still says its wrong, can i just file somewhere else instead
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I have entered my aig 3 times and it still says its wrong, can i just file somewhere else instead

 
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Level 15

I have entered my aig 3 times and it still says its wrong, can i just file somewhere else instead

Sure...but check a couple things first

1) If you filed on paper last year enter a zero for your AGI

2) If you amended your tax return last year, you have to use the AGI that was on your ORIGINAL first-filed tax return, not the amended one.

e-filing anywhere else will also require your AGI...unless you go to a tax preparer (maybe).

______________________

..........to Call Customer Support and talk to a TTX representative.

A telephone number to call is provided ONLY when they are open.....The current Operation Hours (P.A.C.I.F.I.C time) are listed here, make sure you enter your question as a "Billing Issue":

https://ttlc.intuit.com/replies/3300041


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