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THIS EXACT ISSUE STILL HASN'T BEEN FIXED IN 2022!!!!!!
What worked for me: Enter the numbers individually — cut and paste doesn't work.
Although the form says to leave the cell blank if there are no amounts, I had to enter zero to get it to work.
Turbo Tax — you need to stop making the playing clients do you work.
Yes, it is 2022, and the same error from a year ago is still there. Using TurboTax Premiere desktop, and on Form 3895, I'm working on a return that received 0 subsidy for all 12 months. Entering "0" produces an error. Entering :0.00" produces an error. Entering nothing (leaving the field blank) produces an error. In other words, it is impossible to proceed beyond this point and file the tax return. I haven't reviewed TT 2021 on TrustPilot yet, but the stars are quickly vanishing over things like this. When it is a known bug for a year, it really ought to be fixed.
Hi! I joined the community forum just so I could comment on this topic definitively in April 2022, after spending 3 hours frustrated and on the verge of angry tears over the bug to the form 3895 entry within turbotax that still hasn't been fixed since over a year ago.
Here is exactly what to do.
0) If everything you see below annoys you, don't use Turbotax to file your state return. Use something else.
1) When you get to the part of your CA state return where it wants you to input your form 3895 info manually, DO NOT COPY AND PASTE. Even though it worked fine on the federal version of this form, there is a bug and it will not work here. Enter everything manually!!! It sucks.
2) If you are like me and you already copy and pasted, thinking it would work fine because it worked fine on the federal return, here is what you will probably have to do:
2a)-Try manually entering all the values. This didn't work for me but worth a try.
2b)-If that doesn't work, delete the form (see instructions elsewhere in this thread) and try it again. This also didn't work for me but worth a try.
2c)-If that also doesn't work, delete YOUR ENTIRE STATE RETURN and start from scratch, and this time don't copy and paste anything. [It's at this point that I called a live support person and we went through it together, and it worked though I didn't really need him on the line.]
I have to +1 this previous comment from a user last year: "Turbo Tax — you need to stop making the paying clients do you work." I do not want to remain an Intuit client any longer because of this and have requested a refund.
I hope I save some people people a few hours by this post. Please upvote it if it works to help out fellow mankind!!
Thank you so much for sharing this! It was driving me crazy. I had the exact same problem and your solution worked!
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