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pusafla7
New Member

I have already paid for my delux turbo tax, now the system is trying to make me pay more for upgrade I never authorized.

I am now delayed in filing which I had an extension on due to this problem, this is the last i ever use Turbotax.
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3 Replies

I have already paid for my delux turbo tax, now the system is trying to make me pay more for upgrade I never authorized.

Are you entering any type of rental/royalty income and expenses or entering any type of investment gain/loss or self-employment income and expenses?  If so, you must use the Premium online edition,  Those types of income/expenses are not supported by the TurboTax Deluxe online edition.

 

 

 

I have already paid for my delux turbo tax, now the system is trying to make me pay more for upgrade I never authorized.

Or did you buy the Deluxe Desktop program but end up in the Online version?  

pusafla7
New Member

I have already paid for my delux turbo tax, now the system is trying to make me pay more for upgrade I never authorized.

No I know exactly what I bought! They are trying to illegally upsell’ 

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