I have a chromebook -I don't have Windows and I also do not have a CD drive. I purchased TurboTax and I have an activation code. How to I install/download the software?

[melissa-p-joseph]

I see tons of answers for downloading with CD and also using activation code for Windows.  I ended using TurboTax online and got to end and now it is asking me to pay.  

[xmasbaby0]

Sorry----you cannot use the CD/download software on a Chromebook, nor can you use the license code to pay for using online TurboTax.  The pricing for online and for the CD/download are very different.  If you thought you could pay for online using that license code you misunderstood.  Seek a refund for the license code.  You will have to pay the online software fees, since online TurboTax is what you have used.

CD/DOWNLOAD REFUND   https://support.turbotax.intuit.com/forms/refund-request.jsp

[taxlady28]

The download software will not work on Chromebook.  Return it and use Online instead.

[VolvoGirl]

Sorry you can't install TurboTax on a Chromebook.   Maybe you can find another computer to install it on like a family or friends.  You need a full Windows or Mac computer.  You can't apply the Desktop CD/Download purchase to Online. You have to pay for Online separately. You will have to get a refund for the Desktop program. Then you can use the Online web version. If you have the CD it has both Windows and Mac programs on it.

If you do get the Desktop program installed we can tell you how to move your Online return to the Desktop program without paying for Online.