Solved: I have a charge of $91.16 on 11/16/16. I also was charged $64.01 on 11/09/16 for turbot 2016. What is the $91.16 charge?
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j0bathgate
New Member

I have a charge of $91.16 on 11/16/16. I also was charged $64.01 on 11/09/16 for turbot 2016. What is the $91.16 charge?

 
1 Best answer

Accepted Solutions
DoninGA
Level 15

I have a charge of $91.16 on 11/16/16. I also was charged $64.01 on 11/09/16 for turbot 2016. What is the $91.16 charge?

For billing issues you will need to contact TurboTax support and speak directly with a support agent.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

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6 Replies
SweetieJean
Level 15

I have a charge of $91.16 on 11/16/16. I also was charged $64.01 on 11/09/16 for turbot 2016. What is the $91.16 charge?

The $64 sounds like Deluxe (plus sales tax). The $91 is likely Premier (plus sales tax).
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/cd-download/">https://turbotax.intuit.com/personal-taxes/...>
j0bathgate
New Member

I have a charge of $91.16 on 11/16/16. I also was charged $64.01 on 11/09/16 for turbot 2016. What is the $91.16 charge?

I did not order or download the premier Turbotax. Will you please refund this amount to my account.
Thank you James Bathgate.
SweetieJean
Level 15

I have a charge of $91.16 on 11/16/16. I also was charged $64.01 on 11/09/16 for turbot 2016. What is the $91.16 charge?

We are just other users here. See answer below.
DoninGA
Level 15

I have a charge of $91.16 on 11/16/16. I also was charged $64.01 on 11/09/16 for turbot 2016. What is the $91.16 charge?

For billing issues you will need to contact TurboTax support and speak directly with a support agent.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

View solution in original post

Dale26
New Member

I have a charge of $91.16 on 11/16/16. I also was charged $64.01 on 11/09/16 for turbot 2016. What is the $91.16 charge?

I applied for a FREE credit check and was first billed $1.00 THEN an additional $30.00! 

 

For WHAT???

 

How can I get you to reverse that charge??

MarilynG1
Expert Alumni

I have a charge of $91.16 on 11/16/16. I also was charged $64.01 on 11/09/16 for turbot 2016. What is the $91.16 charge?

@Dale26 Click this link to Contact Customer Support.

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