I have a charge of $91.16 on 11/16/16. I also was charged $64.01 on 11/09/16 for turbot 2016. What is the $91.16 charge?

Forum|Forum|7 years ago
June 1, 2019
6 replies
43 views

No text available

TurboTax Deluxe Mac

Best answer by DoninGA

For billing issues you will need to contact TurboTax support and speak directly with a support agent.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/

Note: The Call option will not be available when TurboTax Support is closed.

SweetieJean

Alumni - Champ

The $64 sounds like Deluxe (plus sales tax). The $91 is likely Premier (plus sales tax).
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/cd-download/">https://turbotax.intuit.com/personal-taxes/cd-download/</a>

j0bathgateAuthor

Level 2

I did not order or download the premier Turbotax. Will you please refund this amount to my account.
Thank you James Bathgate.

SweetieJean

Alumni - Champ

We are just other users here. See answer below.

DoninGA

Answer

Level 15

For billing issues you will need to contact TurboTax support and speak directly with a support agent.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/

Note: The Call option will not be available when TurboTax Support is closed.