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I filed my taxes before the deadline, TurboTax sent me an email saying congrats you did it, the main page told me congrats and i was done, now it’s saying i didnt file!!!

It told me i was finished. I put my bank account number and routing number in and everything. Now it looks like it didn’t actually file them and needed more steps but mislead me, and my refund wasn’t filed in time. I need this corrected.
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3 Replies
Carl
Level 15

I filed my taxes before the deadline, TurboTax sent me an email saying congrats you did it, the main page told me congrats and i was done, now it’s saying i didnt file!!!

more than likely you have multiple accounts. Use https://myturbotax.intuit.com/account-recovery/ to check and see.

 

I filed my taxes before the deadline, TurboTax sent me an email saying congrats you did it, the main page told me congrats and i was done, now it’s saying i didnt file!!!

I dont unfortunately. This is my first time using TT

I filed my taxes before the deadline, TurboTax sent me an email saying congrats you did it, the main page told me congrats and i was done, now it’s saying i didnt file!!!

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?  

https://www.irs.gov/refunds         

  Or does your account say “Ready to Mail?”

 

Note:  If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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