803159
I have the documentation that states when my payment will be made (4/14/2019), but a month later the money has not been withdrawn. Now, I when I go into Turbo Tax, it tells me my return is not completed and it takes me through the same process I already did. I have an e-filing pin that I created when I filed!!! Turbo Tax is also telling me I did not file my 2017 taxes with them, but I have my documentation for that too! I have no idea what I am supposed to do and if I get penalties it is Turbo Tax's fault!!!
You'll need to sign in or create an account to connect with an expert.
Ok ... you must sign into the correct account to check and see if you filed correctly :
You have to sign onto your online account using the exact same user ID you used to create the account.
Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.
Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery
If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, "Try something else"
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
SZEDX Tg3eq45trhgadvcgb
Level 2
Benjamin-Titera
New Member
nikki-jean-m
New Member
redsoxgirl_71
New Member
roberica
New Member