523672
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I downloaded tax return and opened the folder. It is encrypted and not readable or printable. How do I fix it?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
HelenaC
New Member

I downloaded tax return and opened the folder. It is encrypted and not readable or printable. How do I fix it?

You may have tried to open the .tax2018 data file. You'll need to save your tax file as a PDF. 

See How do I save my 2018 TurboTax Online return as a PDF? or  How do I save my return as a PDF in the TurboTax software for Windows?

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question