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bsue916
New Member

I downloaded 2016 disc, asks if I'll allow app to make changes to my computer, I said no, doesn't open app. If I have to answer yes what are the changes? Thank you.

 
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Accepted Solutions

I downloaded 2016 disc, asks if I'll allow app to make changes to my computer, I said no, doesn't open app. If I have to answer yes what are the changes? Thank you.

In this case, the "changes" are simply the installation of a new program. You need to answer "yes".

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3 Replies

I downloaded 2016 disc, asks if I'll allow app to make changes to my computer, I said no, doesn't open app. If I have to answer yes what are the changes? Thank you.

In this case, the "changes" are simply the installation of a new program. You need to answer "yes".

dardarwolf
Returning Member

I downloaded 2016 disc, asks if I'll allow app to make changes to my computer, I said no, doesn't open app. If I have to answer yes what are the changes? Thank you.

Yes. I was charged for an extension.  I NEVER SELECTED THAT.  Sorry, but would like a refund for $5+.  Thanks

MichelleLO
Intuit Alumni

I downloaded 2016 disc, asks if I'll allow app to make changes to my computer, I said no, doesn't open app. If I have to answer yes what are the changes? Thank you.

If you have questions regarding a fee you were charged, please reach out to TurboTax Customer Support to have someone review the fees with you. To get you to the right person, use the keywords billing issues​​​​​​.

What is the TurboTax phone number?

@dardarwolf 

 

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