I dont see a rejection code on my rejected return

Forum|Forum|4 months ago
March 13, 2026
4 replies
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TurboTax Online

xmasbaby0

Level 15

You received an email that we cannot see that tells you why your tax return was rejected.

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead.

What is the rejection code or rejection message?

If it was rejected for AGI—-your 2024 AGI might not be in the IRS system if you filed late. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

SharonD007

Level 14

Your TurboTax reject code and the reason for rejection are located in the Action Needed email sent to you from TurboTax. You can also find out why your return was rejected by signing in to your TurboTax account and selecting Fix my return on the tax home screen.

Follow the steps below to Fix Your Return:

Select Fix my return to identify the error code and reason
Correct the data (e.g., SSN, PIN, or AGI)
Go to the file section to resubmit.

For additional information, refer to the TurboTax articles Video: What to Do If Your Tax Return Is Rejected by the IRS and What does my rejected return code mean and how do I fix it?

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lindaruthe

Level 3

I had the identical problem

CatinaT1

Level 15

Here's how you can fix it:

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.

Note: Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection.

Time-saving Tip: If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. This article will give you instruction on how to print and mail your return.

Additional reject instruction here.

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