What do you mean by "have H & R Block fix my taxes"? Did you already file a tax return using H & R Block? What are you trying to do? You cannot use TurboTax online software at all right now, and certainly not to fix a return you prepared elsewhere. So tell us what you did with Block first----did you file a 2019 return at all?
Are you trying to prepare an original 2019 return?
We cannot see your screen or your tax return. You are too late to use online TurboTax for a 2019 tax return. Online tax preparation for 2019 is closed permanently, and so is e-filing for 2019 returns. The only way to use TurboTax software now is to download desktop software to a full PC or Mac. And the return has to be printed, signed and mailed.
Online preparation and e-filing for 2017, 2018 and 2019 is permanently closed.
To file a return for a prior tax year
If you need to prepare a return for 2017, 2018, or 2019 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.
Remember to prepare your state return as well—if you live in a state that has a state income tax.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
Note: The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac. It cannot be used on a mobile device.
If you are getting a refund, there is not a penalty for filing past the deadline. If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.
In order to file for free you could print out the paper forms and prepare them by hand :
The tax forms for 2019 include a Form 1040 and three possible extra “Schedules”:
If you did file a return using Block and it has mistakes--if it has been fully processed you have to amend it to fix mistakes.
If you did not use TurboTax to prepare your 2019 return, it is possible to amend the return using TurboTax but it will really be a pain. It would be better to use the software or service used to file originally. If a paid preparer made a mistake on your tax return, that tax preparer should do the amended return for you at no charge.
In order to use TurboTax to amend your 2019return, you need to purchase the desktop software for 2019 and re-create the return EXACTLY as it appeared when it was filed with the IRS/states. Every line has to be the same. Then you have to "trick" the software into thinking you filed by saying you will mail the return. (but do not mail it) AFTER that, you use the software to prepare a Form 1040X, which has to be printed, signed and mailed to the IRS. It takes the IRS about 4-6 months to process an amended return.
how do you know your taxes are wrong and for what year? honestly, if you don't know what's wrong and you didn't use TT to prepare the return, it isn't going to be any help in fixing the return (filing an amended return). we can not see your return and personal info should not be posted here because this is a public forum.
It sounds like you do need professional help. Would recommend seeing a local tax pro, and I don't mean any of the big box companies. You might be surprised how affordable some of your small local pros are. Good Luck