turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

ccordano
New Member

I cant get turbotax deluxe to close it locks up my computer when i try to go to its deductable

it just has a big white box

3 Replies
MicheleR
New Member

I cant get turbotax deluxe to close it locks up my computer when i try to go to its deductable

On Your MAC Try to:

1. Press Command-Option-Esc on the keyboard to open the Force Quit Applications window. 

2. Select the program you wish to terminate and click Force Quit.

3. Click the Apple logo in the top left corner, select Force Quit from the drop-down menu as an alternate method.

When running your software you may want to close programs you aren't using. 

floodwood55
Returning Member

I cant get turbotax deluxe to close it locks up my computer when i try to go to its deductable

No it is locked at entry to my 2020 taxes

 

Cass0317
Intuit Alumni

I cant get turbotax deluxe to close it locks up my computer when i try to go to its deductable

Please see the below TurboTax FAQ below for lock up issues:

TurboTax Mac connection problem when attempting to import from ItsDeductible

 

If this does not resolve the issue, please reach out to us.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v