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I cant access the 2015 version I just bought and downloaded on my iphone. How can I make sure I paid for the right version?

 
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I cant access the 2015 version I just bought and downloaded on my iphone. How can I make sure I paid for the right version?

The 2015 desktop program download cannot be installed on an iPhone or iPad.  It can only be installed on a personal computer that has the Operating System compatible with the downloaded program.

I cant access the 2015 version I just bought and downloaded on my iphone. How can I make sure I paid for the right version?

Can I get a refund or can I download the version I bought on an iPad. Or did I lose my money?

I cant access the 2015 version I just bought and downloaded on my iphone. How can I make sure I paid for the right version?

You can request a refund of the purchased TurboTax software from this website - <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/support/refund-request/index.jsp">https://turbotax.intuit.com/support/re...>

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