I cannot get turbotax downloaded it says it is in download file and it is not, this is with a license code

[cjaegentry-gmail]

nothing is working

[DoninGA]

Did you purchase the TurboTax software as a download from the TurboTax website - https://turbotax.intuit.com/personal-taxes/cd-download/

If so then the the software will be in your download account.  You have to sign onto your download account with the same User ID you used to purchase the software - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=downloads

Find download using Windows - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-windows-software-download/0...

Install TurboTax for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...

Find download using Mac - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-mac-software-download/01/25...

Install TurboTax for Mac - https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/01/...

Troubleshoot install for Windows - https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...

Troubleshoot install for Mac - https://ttlc.intuit.com/community/installing/help/turbotax-for-the-mac-installation-troubleshooter/0...

[ashwinmody]

Still not downloading Home and Business versio

[CarissaM]

Please follow the troubleshooting steps here if not downloading. 

If after following the above you are still having trouble, please click here to contact us by phone. @ashwinmody