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I can't get turbo to load on a 2nd computer either Mac or a brand new PC. Have already spent 3 hours on the phone with turbo. Can anyone help

i loaded it once, and customer service confirmed I get 5 files but every time I get an oops...and no info as to what is wrong
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CarissaM
Intuit Alumni

I can't get turbo to load on a 2nd computer either Mac or a brand new PC. Have already spent 3 hours on the phone with turbo. Can anyone help

Please follow the instructions here to download the software on a second computer. 

 

If you are still having trouble, please contact us by following the instructions here so we can work on troubleshooting the issue. 

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