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I can’t file my tax having trouble

 
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5 Replies
CassLO
Intuit Alumni

I can’t file my tax having trouble

We would be more than happy to assist you. Can you please give us some additional details. What specific issues are you having that you can't file? Is the e-file not transmitting?

 

Please see the TurboTax FAQ below, if that is the issue:

What if Transmit Returns doesn't work?

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I can’t file my tax having trouble

it says to try later

ReginaM
Expert Alumni

I can’t file my tax having trouble

There are a couple of things that you can try to get past this snag,

  • Try closing TurboTax,
  • Compete a  disk cleanup,
  • Restart your computer.  

If this doesn't work try this:

  • If you've enabled pop-up blocking in your web browser, please turn it off and try again.
  • If it's still not working, try again using a different web browser. (For example, if you're using Chrome, try using Explorer or Safari instead.)
  • If those suggestions didn't help, try going back to your first browser and delete cookies.

If you have no luck, please contact us.

 

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Denise23
New Member

I can’t file my tax having trouble

I need help it rejected my refund

I can’t file my tax having trouble


@Denise23 wrote:

I need help it rejected my refund


Why was the tax return rejected?

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