I bought turbotax 2016 at Target on Friday and my laptop cd drive stopped working. Is there a way to get my Turbotax loaded onto my computer without having to pay again.

[rjweaver71]

yes have a customer rep from turbotax download it onto your computer

[tessnoel]

I cannot open the downloaded Turbotax 2020.  Ithas an arrow to move to APP but nothing happened.  What should I do?

[TerukoL]

Are you using a Mac?

Please click the link that corresponds to you:

TurboTax for Mac won't open when installed

How to update Mac OS X

Troubleshoot TurboTax for Windows downloading issues

Using Windows Update to keep your system up-to-date

If you continue to have issues, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.