I am using the web based Premium product. I deleted all my Investment and Savings entries under Wages & Income. Why is there still an amount indicated for 2024?

[waynelappen]

I cannot use turbotax if the calculation is wrong, or if I do not understand the calculation.

[AmyC]

Do you have a carryover from last year? Does your w2 contain stock sale information? We can't see your return so it is best if you look at your return to see the forms.  Alternatively, you could have a bit of data stuck in your browser.

1.To see your forms:

• In desktop, switch to Forms Mode. 
• For online, see How do I preview my TurboTax Online return before filing?

2. Online version:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

1. Delete the form/ worksheet- if possible, see How to Delete  It sounds like you have, be sure though.
2. Log out of your return and try one or more of the following:
   • Don't use Internet Explorer.
   • Clear cache and cookies,
   • Sign in using a different browser.
   • Sign in using a different device.
3. Log back into your return.
   • Enter the information again.

[waynelappen]

Well, i tried a different browser, no luck.  Tried deleting the Schedule B and all the supporting forms, no luck.  I started over, I guess that does the trick, the amount is finally gone.  Ugh.