I am receiving Error: 70001:Turbo Tax is already running under another account. ... What does this error message mean?

[candydishempty]

The error message further tells me to "Switch users and run TurboTax from the other account to continue."

[NashayLO]

Error 70001, usually means that you have 2 TurboTax Desktop Software programs, running at the same time. To fix this, do a forcefully uninstall, reboot your computer, and reinstall the software. If that doesn't work, please see this TurboTax FAQ for more troubleshooting steps, Error Code 70001 when using TurboTax Desktop.

[candydishempty]

I received an easier solution when I Googled the question.  Thanks.  If it the error message continues I will try uninstall and reinstall.

[MoniqueLO_]

Please let us know if either solution works because we're here to assist.

[rameshgeetha]

If the general consensus regarding the Operative word in the Error 70001 msg. "TurboTax is already running under  account. ..." is running , should the prescription not be

• to STOP all TTax related prcesses (using Task Manager and perhaps verifying and escalating along THIS path:  logging out and back in > restarting the syatem )   rather than
• Uninstalling TTax ?

What am I missing ?

[chuckm711]

What if I do nothing? The error only comes up when I close the app

[HeatherPLO]

Please let us know if this continues to work for you.  Please also see the Help Article here for further assistance with the error.  

@chuckm711

[Pepito_1]

After I reinstall Turbotax, a week later the error reappears even though the program is only running on my desktop. How can I fix the problem permanently????

[DoninGA]

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@Pepito_1 wrote:

After I reinstall Turbotax, a week later the error reappears even though the program is only running on my desktop. How can I fix the problem permanently????

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There are probably updates to the operating system and/or software that need to be installed.  Restart your computer and see if the problem persists.