1758426
You'll need to sign in or create an account to connect with an expert.
I have installed turbo tax but I can not move out of first return and clear. So that I can work on second return. Last year I prepared 3 returns plus my joint return. This year I want to complete 2 family members plus our joint return.
I also can not pay for my downloaded software
Troubleshooting help has been provided for you by clicking here.
I am blocked from installation
I would like to purchase the software by paying online as I do not have CD installation capabilities
You can opt to purchase a TurboTax download product. The below product guide has a brief explanation of the different download products available. Select the product that fits your tax situation and click the link provided and it will direct you to the website to purchase and download your TurboTax product.
2020 TurboTax CD/Download Product Guide
can't download the tax product
I already paid for the program and cant enter my license code
For steps to help with downloading your TurboTax product and entering the license code, please click the link below. If you still need assistance please click here to help get you connected to the right person for support.
Activating TurboTax CD/Download software
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
Mike6174
Level 2
ping5
New Member
ortega_j777
New Member
Bailey7557
Level 2
lw15
Level 3