I am getting an error when trying to import data from my bank

[crzydo1]

I should be able to import data from Wells Fargo Bank since I was able to last year.

[CatinaT1]

If you are using TurboTax Online, try importing using a different browser.

See the following TurboTax Help articles for potential fixes:

• What if I can't import my 1099?
• How can I fix my 1099 import issue?
• How do I import my 1099s?
• How do I enter a large number of stock transactions in TurboTax?

[ddemasijonestaxes]

I am having the same problem, I contacted TT & they said that I should input it myself, then they hung up on me.  I purchased the premier version so I would not have to do this.  Poor customer service.

[GregNHouston]

I'm having the same problem in Feb 2026.  Support agent said try different browser, still didn't work.  Another agent said it is a known problem which they are working on.  No estimate as to when it might be fixed.  Suggested I enter manually.  Seriously?  Why would I buy TT just to enter this data manually. I've used TT for probably more than 20 years.  Worst experience ever.

[MarilynG1]

To import successfully, you need a good connection.  Disable your anti-virus programs/VPN, set your browser LAN settings to 'allow', make sure your broker account settings allow 'third party access' or try using an incognito window.

@GregNHouston